SUPPORT SERVICES

Daronet’s Support Services

At Daronet we pride ourselves on providing exceptional customer service and support for all of our clients. With over 4,000 website clients worldwide, we have a support system that is highly effective and is there for all your needs. From the most basic enquiries to the most complex problems, our support team are available via phone and email to assist you with your website queries.

Simply submit an email ticket to the support center found at the top of our website for prompt service. This will allow us to log your request and address it as soon as possible!

This is exactly why Daronet Australia believe in working as a partnership with the client rather than a client-supplier relationship.

 

Owning a website is a lot like owning a car in the sense that it requires continuous maintenance. At Daronet Australia, we work with you far beyond delivering your website, designing your corporate identity and branding, and promoting your business in search engines such as Google. This is exactly why Daronet Australia believe in working as a partnership with the client rather than a client-supplier relationship.

The design is the first step. We are a dedicated team based in Port Melbourne and Sydney who will endeavor to continue working with you beyond launching your website.

We live in the real world, and the real world is full of problems. We don’t expect everything to go smoothly, so we’ve allocated extra time and resources to helping our clients when they get stuck.

 

  • Domain management
  • Domain name protection
  • Hosting
  • MySQL and SQL database support
  • Regular site back-up
  • Account Management technical problems
  • Email accounts
  • Secure network sites
  • Site Traffic Analysis services
  • Secure online shopping services
Daronet Australia provides a fast server up time, and makes sure your website is quick to load, reliable and secure.

Your site is protected by secure user names, passwords and protected pages and we back up client sites on a regular basis.

Daronet Australia website hosting, customer support services includes:

  • Rapid email/phone response to technical problems
  • Regular site back-up
  • Email accounts
  • Secure network sites
  • Access to Daronet Australia
  • Site Traffic Analysis services
  • Domain name protection
  • Secure online shopping services
  • MySQL and SQL database support Domain management
Training is one of the most crucial steps in the whole process of building a website, designing branding and online marketing.

You can have the best product in the world… if you do not know how to use it what is the point?

The team at Daronet Australia will steer you into driving your machine in the most simple way. We will even provide you with tips that will save you heaps of time and energy!

It’s like riding a bike.. once you take your first steps on two wheels, you will be set to fly! 

Even though this is the last step in the process before gong live with your new website, it does not stop there. We will continue to provide on going support service months after you are up and running! We want to see your business flourish and excel.

Daronet Australia are here to provide you with a complete solution!

Secure your business identity with affordable domain name registration through our domain name registrar partners. We have expert staff who research the best name for your industry. If you have an existing business name, we can even renew your domain name for you to secure your business identity.

Register a domain name with us today and let the experts take care of your online business needs in a creative and clever way!

We are leaders in Web hosting and domain name management. We offer the most affordable domain name registration service in town. Daronet Australia offers Australian Domain Names, Domain Name Registration plus affordable hosting to secure your business identity.

Why wait? Contact us today!!

WHAT OUR CUSTOMERS SAY

  • Working with Daronet Australia proved to be a big success for our brand, we met a professional and efficient service and we are enjoying the CMS system and a high rankings on google search engine.

    Mark Flieszig
  • Friendship Circle would like to thank Daronet Australia for their constant professional and reliable assistance with our website. The initial set-up of our website was simple and undemanding which therefore makes the updating effortless.

    Taiba Ash
  • Thank you to the crew at Daronet Australia for producing a product that well exceeded my expectations! You are a great team to work with, patient, honest and reliable. I am thrilled that my website has been generating sales from day one!

    Ankit Jain